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Customer Policy

1. Member Points

From your first purchase, you can collect 1 point for every dollar you purchase for gifts on our websites after the delivery is finished.

The accumulated points can be redeemed for free flowers, free teddy bears, free cake, free chocolate or other gifts, us dollar at our "Exchange Points" page.

Can not redeem reward points at peak seasons: Valentine's Day, Mother's Day, Christmas, Chinese New Year's Day and Mid-Autumn Festival and so on.

2. Discount coupons

We send 3 or more discount coupons a year to our existing customer's account. Input this coupon when you order and enjoy the savings!

You can also share the coupons with your families and friends. Besure to check your account online frequently so you won't miss the coupon!

Other helpful pages:

About us
Shopping Guide
Payment
Delivery Policy
Substitution Policy
Terms Of Use
FAQ
Contact us